PITSS.CON users can be reinstalled when needed to whether the user needs to be installed a different group or if installing in a new PC. Normally PITSS.CON users can be reinstalled in an existing group without any issues. However, there can be a time where the following error is presented when a PITSS.CON user is being reinstalled (or even installed) in an existing group:
“Invalid database! Does not fit with Group “GROUP_NAME” connection! Logon denied!
The reason is because the group which the PITSS.CON user is being installed into has an application connect string different from the default “system/*@DB” connect string. You will need to type in the full application database connect string used by the GROUP in the App Connect String field (username/password@DB). If you are unsure what the application connect string is, you can find this out with the MIG user:
1. Log into PITSS.CON with the MIG user.
2. Go to User Access
3. Click on the group name you are installing the new PITSS.CON user.
4. If you look on the right side near the top, you will see the application connect string being used by the group. For security reasons, the password will not be shown here. If you are unsure what the user’s password is, please consult your DBA.
After the App Connect String field is filled in, the (re)installation will proceed like normal.
