NOTE: All PITSS.CON installations and upgrades performed after January 1, 2015 should not encounter this problem as the updated jar file is already deployed. (Updated February 17, 2015)
When using PITSS.CON 12.3.1, there is a possibility where you may run into the following error when attempting to access the PITSS.CON Help manual by clicking the Help button:
FRM-92091: unexpected fatal error in client-side Java code
Clicking OK will result in PITSS.CON crashing.
The reason for the problem is due to an issue with the jar file “pitssH.jar” usually located in C:pitssconPitssJava. To fix this issue, PITSS has made an update to the jar file. Please contact PITSS today to receive an updated jar file.
Once you receive the jar file, deploy it in C:pitssconPitssJava or the location where all of the PITSS.CON jar files are deployed. After that, restart WLS_FORMS and relaunch PITSS.CON. The PITSS.CON Help manual should now appear again.
