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CUSTOMER SUCCESS

More modern, more effective,
less expensive

German IT provider SV Informatik optimizes
business processes for insurance company
SV SparkassenVersicherung through web
services with PITSS.CON
SV Informatik is the IT service provider for SV SparkassenVersicherung and its association partners. SV SparkassenVersicherung covers all types of insurance, is the No. 1 in building insurance in the region and is one of the major public insurers. In a state-of-the-art, market-leading insurance company, all processes with customers, agencies, partners and internal specialist departments are successfully guaranteed by IT in day-to-day business. High demands on IT systems therefore result from centralized and decentralized networking, immense data processing, manifold correspondence, customer-oriented services and automated processing. There is no business process at SV Sparkassen Versicherung that is not supported by powerful IT – set up and managed by SV Informatik.

“With PITSS.CON the modernization of SV SparkassenVersicherung can be perfectly planned, evaluated and accelerated!”

Timo Frey
Head of IV2 – ICIS SL,
SV Informatik GmbH

Competitive advantages through web services

SV Informatik manages powerful, heterogeneous system landscapes and applications of SV SparkassenVersicherung and is responsible for the technically innovative implementation of new requirements from the specialist departments. For the internal and external sales force, SV SparkassenVersicherung and its association partners have an interlocked IT mix of Oracle DB 12c, SAP modules, the standard insurance solution ICIS and customer-specific Oracle Forms 11g, Java and other Oracle-based applications.

SV Informatik is currently implementing essential modernization projects to provide even better support for the business processes of SV SparkassenVersicherung with innovative IT. To this end, the company is increasingly relying on web services that enable interfaces to external services from third-party providers, such as lightning and storm queries from a weather service in the event of a loss investigation. However, integrating web services into the existing application carries risks if the effects of system changes are not known or taken into account. Performance problems and functional failures could be the result, with the consequence of difficult and lengthy remediation.

The analysis is the key to success

With an analysis function like that of the PITSS.CON tool, all affected modules can be identified, evaluated and processed in advance of an application change. This means that there are no nasty surprises in modernization projects at SV Informatik.

Timo Frey summarizes the results:

“If we want to change our applications or integrate new functionalities, thanks to PITSS.CON we know exactly where to start and whether we have taken all effects into account. This means we are not only faster in dependency analysis, but also error-free and more effective. We can quickly adapt new business challenges to help win customers and increase sales for SV SparkassenVersicherung. With PITSS.CON, we achieve significant cost savings in the form of effectiveness gains, both in further development and in maintenance.”

Timo Frey
Head of IV2 – ICIS SL,
SV Informatik GmbH

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Uta Daniels
Assistant of Sales Management
udaniels@pitss.com

+49 711/914-012-27