The Digital Transformation Process
It was important to AAR to get a partner like PITSS involved early and often so that they could engage in a deep discovery process. AAR had ideas about how they wanted Quote Accelerator to move forward.
PITSS brought in a small team to listen, gain knowledge from stakeholders, and understand the specific, in-depth business processes. The discovery stage was important because it allowed all stakeholders to come back with ideas and put them on the table.
We used our experience to take those ideas and improve them using modern technologies. Fully understanding the business requirements led us to recommended an architectural approach for Quote Accelerator that would help AAR achieve their goals. This technical solution included a plan for fast, responsive, and modern user interface.
An Aviation Digital Transformation Success Story
One of the key goals for Quote Accelerator was to unlock AAR from their legacy Oracle application. PITSS helped do just that. They helped plan for a powerful API that delivers data quickly, securely, and can be exposed to more modern applications. This allows new digital investments to remain unaware of the underlying system, reducing duplicate work and leveraging legacy system investments.
After PITSS helped develop the roadmap for the API, AAR created a single-page application that focused on user experience. AAR employees can now process a quote in fewer clicks, page changes, and tab changes. All of this while also retaining crucial data that was previously lost in transit. Using this fast new interface, the AAR sales team moves on with their other day-to-day activities including more sales and quoting.
